Frequently Asked Questions

Frequently Asked Questions

  • We offer a wide range of children's products, including toys, childcare items, feeding supplies, stroller, car seat, and much more.
  • Absolutely! All our products are made from safe and non-toxic materials, meeting international safety standards.
  • Our standard delivery time is 5-7 business days, depending on your location. For international shipping, it may take up to 14 business days. You will receive a tracking number to monitor your order.

  • Yes, after placing an order, you will receive a notification with a tracking number. You can track the status of your order through the delivery service.

We accept a variety of payment options, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay / Google Pay
  • Other secure payment gateways listed at checkout.
  • Yes, we accept returns within 30 days after purchase if the product has not been used and all original packaging and tags are intact. Details of our return policy can be found on our website.

You can reach our support team by:

  • You can reach out to us either through the chat feature on our website or via email at hello@bunnybabystore.com. Our team is here to assist you promptly with any concerns or questions you may have.
  • We stand behind the quality of our products. Many items come with a manufacturer's warranty, and we also offer our own satisfaction guarantee. If you encounter any issues with the quality or functionality of your purchase, please contact us, and we'll work to resolve the issue promptly, whether through a replacement or refund, according to our warranty policy.

Yes! Sign up for our newsletter to receive exclusive discounts, updates on sales, and new arrivals.